Welcome to H&H Wellness, Inc. This website and our products are owned and operated by H&H Wellness, Inc., a Delaware corporation headquartered at 17 Old Kings Hwy, Old Greenwich, CT, 06870.
Throughout these Terms of Service ("Terms"), the words "we," "us," "our," and "Company" refer to H&H Wellness, Inc. By visiting our site, browsing our store, or purchasing our products (including the "HairHelper" or any other accessories), you engage in our "Service" and agree to be bound by the following terms and conditions.
Please read these Terms carefully before accessing our website or purchasing our products. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any of our Services.
1. HEALTH AND MEDICAL DISCLAIMER
- Not a Medical Device: The HairHelper and any other products sold by H&H Wellness, Inc. are consumer fashion/lifestyle accessories. They are not medical devices, are not cleared or approved by the FDA, and are not intended to diagnose, treat, cure, or prevent any medical condition, injury, or disease, including but not limited to adhesive capsulitis ("frozen shoulder").
- No Medical Advice: Any information, text, graphics, images, or marketing materials provided on our website or packaging are for informational purposes only. Nothing contained on our site or communicated by our team constitutes medical advice, a medical recommendation, or a professional opinion.
- Consult Your Physician: If you suffer from frozen shoulder, limited mobility, or any other physical injury or medical condition, you are strongly advised to consult with a qualified healthcare professional, physician, or physical therapist before using our products. You assume all physical and medical risks associated with the use of our products.
2. BILLING AND PAYMENT PROCESSING
- Third-Party Processing: We utilize secure, third-party payment gateways (such as Stripe) to process all financial transactions. H&H Wellness, Inc. does not store, collect, or retain your credit card numbers or full financial credentials on our servers.
- Order Acceptance: We reserve the right to refuse or cancel any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
- Pricing Accuracy: Prices for our products are subject to change without notice. In the event a product is listed at an incorrect price due to a typographical error, we reserve the right to cancel any orders placed for the product listed at the incorrect price, even if the order has been confirmed and your payment processed. If your payment has already been processed, we will issue a full refund to the original payment method.
3. SHIPPING AND RISK OF LOSS
- Transfer of Ownership: All risk of loss and title for physical items purchased from H&H Wellness, Inc. pass to you, the buyer, the moment we deliver the package to our third-party shipping carrier (e.g., USPS, UPS, FedEx).
- Delivery Issues: We are not responsible for packages that are delayed, lost, damaged, or stolen in transit once they are in the possession of the shipping carrier. Any claims for transit damage or missing packages must be filed directly by the buyer with the respective shipping carrier.
4. LIMITATION OF LIABILITY
PLEASE READ THIS SECTION CAREFULLY. IT LIMITS THE FINANCIAL LIABILITY OF H&H WELLNESS, INC.
- Financial Cap on Liability: To the maximum extent permitted by applicable law, in no event shall H&H Wellness, Inc., its directors, officers, employees, affiliates, agents, or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind—including, without limitation, lost profits, lost revenue, personal injury, pain and suffering, emotional distress, or property damage—arising from your use of, or inability to use, our products.
- Maximum Payout: If, despite the limitations above, H&H Wellness, Inc. is found legally liable to a buyer in a court of competent jurisdiction, the Company's total aggregate liability shall be strictly limited to the exact dollar amount paid by the buyer to H&H Wellness, Inc. for the specific product giving rise to the claim.
5. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless H&H Wellness, Inc. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, and employees from any claim or demand—including reasonable attorneys' fees—made by any third party due to or arising out of your breach of these Terms of Service, your misuse of our products, or your violation of any law or the rights of a third party.
6. GOVERNING LAW AND JURISDICTION
These Terms of Service and any separate agreements whereby we provide you products or Services shall be governed by, interpreted, and enforced in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. Any legal action, suit, or proceeding arising out of or relating to these Terms or our products must be brought exclusively in a state or federal court located in Delaware or the State of Connecticut.
7. CONTACT INFORMATION
Questions about the Terms of Service should be sent to us via our website's contact form or mailed to our corporate headquarters at:
H&H Wellness, Inc.
17 Old Kings Hwy
Old Greenwich, CT 06870