Privacy Policy

H&H Wellness, Inc. ("we," "us," or "our") operates the website and online store for H&H Wellness, Inc., located at 17 Old Kings Hwy, Old Greenwich, CT, 06870. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.

By using our website and purchasing our products, you agree to the terms of this Privacy Policy.

1. INFORMATION WE COLLECT

We collect information about you in a range of ways when you use our website or place an order:

• Personal Data: While buying our products, you voluntarily provide us with personally identifiable information, such as your name, shipping address, billing address, email address, and phone number.
• Payment Data: All payments are processed securely through our third-party payment processor, Stripe. We do not store, view, or collect your credit card numbers or financial credentials. Stripe's use of your personal information is governed by their respective privacy policy.
• Log and Device Data: Our website servers may automatically collect information when you access our site, such as your IP address, browser type, operating system, and the pages you view.

2. HOW WE USE YOUR INFORMATION

We use the information we collect to run our business efficiently, including to:

• Process, fulfill, and ship your orders.
• Send you order confirmations, tracking numbers, and updates.
• Respond to customer service inquiries and support needs.
• Comply with legal and financial obligations (such as tax reporting).
• Prevent fraudulent transactions and monitor against theft.

3. SHARING YOUR INFORMATION

We do not sell, rent, or trade your personal information to third parties. We only share information with trusted third-party service providers who help us run our business:

• Payment Processors: We share your transactional data with Stripe to process credit card payments.
• Shipping Carriers: We share your name and shipping address with our delivery partners (such as USPS, UPS, or FedEx) to deliver your packages.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. COOKIES AND TRACKING TECHNOLOGIES

We may use cookies, tracking pixels, and other tracking technologies on our website to help customize the site and improve your shopping experience. Most web browsers are set to accept cookies by default, but you can remove or reject cookies in your browser settings if you prefer.

5. SECURITY OF YOUR DATA

We use commercial, industry-standard physical, electronic, and procedural safeguards to protect your personal information. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. YOUR RIGHTS

Depending on your location, you may have the right to request access to the personal data we hold about you, request that your personal data be corrected, or request that your personal data be permanently deleted from our records. To make a request, please contact us using the information below.

7. CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at:

H&H Wellness, Inc.
17 Old Kings Hwy
Old Greenwich, CT 06870